Employee engagement in corporate social responsibility and job performance is a widely researched topic in the field of organizational behavior. This research aims to investigate the relationship between employee engagement and job performance in the textile industry to gain more comprehension of how to enhance the job performance of an employee through employee engagement in CSR and employee engagement in operations. The main objective of this study is to explore how employee engagement influences task performance and contextual performance from individual and organizational perspectives in textile industry sectors. Moreover, this research studied the mediation relationship between employee engagement and job performance. This current research was conducted in Thailand with a sample of 812 respondents. These findings suggest the importance of enhancing job performance with employee engagement from both individual and organizational perspectives. The findings contribute to the existing research by providing organizational citizenship behavior from individual and organizational perspectives as the key mediators in enhancing job performance. The results indicate that contextual performance will behigher when employees engage more in CSR and have more organizational citizenship behaviors toward individual as a mediation relationship. The findings demonstrate that task and contextual performance will be higher when employees engage more in operations and have more organizational citizenship toward the organization as a mediation relationship. In addition, this research enhances knowledge of existing research that proposes a mediating effect of employee engagement and job performance in the textile industry

Dissertation (D.B.A.) -- University of the Thai Chamber of Commerce, 2022.